Customer Relations Representative - State Farm Agent Team Member

Chad Kuehl - State Farm Agent; Milo (IA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Salary plus commission/bonus

401(k)

Health insurance

Paid time off

Training & development

Job summary

Chad Kuehl - State Farm Agent in Milo, Iowa is seeking a Customer Relations Representative to enhance daily operations and build client relationships. This role involves being the bridge between customer needs and agency departments, aimed at improving customer satisfaction.

Join our team to grow your career while making a positive impact in the community. Ideal candidates are sociable, attentive, and motivated by sales.

Qualifications

• Preferred experience in sales (retail, telemarketing).
• Strong communication skills.
• Ability to anticipate and relate to customer needs.

Responsibilities

• Establish and follow up customer relationships.
• Provide accurate and friendly customer service.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Client relationship management

Communication skills

Customer service dedication

Job description

Benefits

• License reimbursement
• Salary plus commission/bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As an Customer Relations Representative - State Farm Agent Team Member for Chad Kuehl - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer