Customer Relations Representative - State Farm Agent Team Member

Chad Radtke - State Farm Agent; Huntley (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

401(k)

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Chad Radtke - State Farm Agent is looking for a Customer Relations Representative to enhance client experiences within our successful insurance agency located in Huntley, Illinois. This role emphasizes exceptional customer service skills, attention to detail, and a proactive approach to community needs.

The ideal candidate will handle inquiries, manage client records, and collaborate with internal departments to ensure satisfaction and retention. This is an opportunity for those looking to grow within a supportive team focused on customer care.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service preferred for the role.
• Ability to handle high-stress situations calmly is required.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Calm under stress

Job description

Benefits:

• Bonus based on performance
• 401(k)
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description:

As a Customer Relations Representative - State Farm Agent Team Member with Chad Radtke - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities:

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications:

• Strong communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.