Customer Relations Representative - State Farm Agent Team Member

RYAN TORRES - State Farm Agent; Leander (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

RYAN TORRES - State Farm Agent seeks a Customer Relations Representative to create exceptional customer experiences and support the growth of the insurance agency. The ideal candidate will excel in resolving inquiries, coordinating with the team, and anticipating community needs.

Responsibilities include managing customer inquiries, maintaining records, and assisting with retention strategies. We're looking for compassionate team members who thrive in a customer-focused environment with opportunities for internal growth.

Qualifications

• Strong communication and problem-solving skills essential for resolving customer inquiries.
• Preferred experience in customer service to enhance customer interactions.
• Ability to remain calm and efficient in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues effectively.
• Maintain accurate customer records and update information promptly.
• Assist in strategies for customer retention and satisfaction.
• Coordinate with other departments to enhance customer experiences.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with RYAN TORRES - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.