Customer Relations Representative - State Farm Agent Team Member

State Farm Agent; Melbourne (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Melbourne, Florida, is looking for a Customer Relations Representative to generate exceptional client experiences and support the agency's growth. You will manage customer inquiries, maintain client records, and assist with customer retention strategies.

The ideal candidate will possess strong communication skills and experience in customer service. The position offers a competitive salary ranging from $40,000 to $60,000 annually, along with benefits like health insurance, paid time off, and opportunities for advancement.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication and problem-solving skills

Experience in customer service

Ability to handle high-stress situations calmly

Job description

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Arty Pagan - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Strong communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Compensation

$40,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.