Customer Relations Representative - State Farm Agent Team Member

Sharon Pusey - State Farm Agent; Houtzdale (Clearfield County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Licensing Paid by Agency

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Sharon Pusey - State Farm Agent is seeking a Customer Relations Representative - State Farm Agent Team Member in Houtzdale, Clearfield County, United States. You will create exceptional customer experiences, managing inquiries and contributing to high customer satisfaction.

The ideal candidate has strong communication and problem-solving skills, and a background in customer service is preferred. This role offers benefits such as a competitive salary, licensing paid by the agency, and opportunities for advancement.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Job description

Benefits

• Licensing Paid by Agency
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Sharon Pusey - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.