Customer Relations Representative - State Farm Agent Team Member

SupportFinity™; Melbourne (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Melbourne is seeking a Customer Relations Representative to deliver exceptional client experiences, resolve inquiries, and support the agency's growth. You will interact with customers, maintain records, and collaborate with team members to ensure satisfaction.

The role offers a full-time schedule with a flexible approach, competitive pay of $40,000–$60,000 per year, and benefits including 401(k), health insurance, and opportunities for advancement.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service experience

Stress management

Job description

Customer Relations Representative - State Farm Agent Team Member

State Farm Agent |

State Farm Agent | Posted Mar 16

Full-time

Melbourne

Unknown

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Arty Pagan - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $40,000.00 - $60,000.00 per year

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.
• Our office is located in Viera / Suntree - one of the fastest growing areas of Brevard. Viera is one of the Top 10 Master Planned Communities in the US.
• Our office is open 9am-5pm, but flexible hours will be considered.
• I have been a State Farm agent since 2004.
• We currently have 11 team members at our agency.
• We have almost 120 years of combined insurance experience in our office.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

About the company

State Farm Agent