Customer Relations Representative - State Farm Agent Team Member

Switch2hitch; Maryland; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

License paid by agency

Salary plus commission

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Flexible schedule

Job summary

Switch2hitch is seeking a Customer Relations Representative - State Farm Agent Team Member in Berlin, MD. This full-time role involves generating exceptional customer experiences to support the growth of a successful insurance agency. Key responsibilities include managing customer inquiries, maintaining records, and assisting with retention strategies. Compensation ranges from $50,000 to $70,000 per year, with opportunities for internal advancement and benefits such as health insurance and flexible scheduling.

Qualifications

• Exceptional customer service skills and attention to detail.
• Desire to help people and reinforce agency growth.
• Ability to coordinate with team members.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem-solving skills

Experience in customer service

Ability to handle high-stress situations

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Berlin, MD

• License paid by agency
• Salary plus commission
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Flexible schedule

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with David Hitch - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $50,000.00 - $70,000.00 per year