Customer Relations Representative - State Farm Agent Team Member

Amandasmyagent; Madison (AL); On-site; USD 30,000 - 85,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Parental leave

Training & development

Job summary

A leading insurance agency in Madison is seeking a Customer Relations Representative to enhance client experiences and support community needs. Ideal candidates will possess strong communication and problem-solving skills, with opportunities for internal growth. Compensation ranges from $30,000 to $85,000 annually, reflecting performance bonuses and benefits.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Ability to handle stress

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Madison, AL

Benefits

• Bonus based on performance


• Competitive salary


• Opportunity for advancement


• Paid time off


• Parental leave


• Training & development

Role Description

As a customer relations representative with Amanda Suciu State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.


• Maintain client records and update information as needed.


• Assist with customer retention strategies.


• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Strong communication and problem-solving skills.


• Experience in customer service preferred.


• Ability to handle high-stress situations calmly.

Compensation $30,000.00 - $85,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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