Customer Relations Representative - State Farm Agent Team Member

Maryspearsagency; Madison (AL); On-site; USD 45,000 - 80,000; Full time

Benefits offered by this job

Simple IRA

Health benefits

Paid time off

Flexible hours

Professional development

Job summary

A prominent insurance agency in Madison, Alabama, is seeking a Customer Relations Representative to enhance client interactions and drive agency growth. The role involves establishing strong customer relationships, guiding clients through insurance options, and generating leads. Ideal candidates are customer-focused with excellent communication skills and a collaborative spirit. The position offers a salary plus commission, health benefits, and opportunities for professional growth and development.

Qualifications

• Exceptional communication skills across all channels - written, verbal, and attentive listening.
• A people-centric mindset with a keen eye for detail.
• Proficiency in learning and navigating computer functions efficiently.

Responsibilities

• Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
• Employ a customer-centric approach to guide clients through insurance options.
• Drive business growth by generating leads and effectively marketing products.

Skills

Communication skills

Customer service

Proactive problem-solving

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Madison - AL

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Mary Spears - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
• Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
• Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

As an Agent Team Member, you will receive...

• Simple IRA
• Salary plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Professional development
• Abundant opportunities for career advancement within our agency
• Licensing Reimbursement

Requirements

• Genuine interest in marketing products and services that align with customer needs and preferences.
• Exceptional communication skills across all channels - written, verbal, and attentive listening.
• A people-centric mindset with a keen eye for detail.
• Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
• Proficiency in learning and navigating computer functions efficiently.
• Collaborative spirit, thriving in a dynamic team environment.

Compensation $45,000.00 - $80,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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