Customer Relations Representative - State Farm Agent Team Member

Johntylercarlson; Kentucky; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Job summary

An established industry player is seeking a Customer Relations Representative to join their dedicated team. This role offers the chance to create exceptional customer experiences while supporting a successful insurance agency. With a focus on professional growth and personal well-being, you'll be part of a supportive team that values hard work and dedication. Enjoy competitive benefits, including health insurance and a Simple IRA, along with opportunities for advancement. If you're customer-focused and empathetic, this position is perfect for you to make a meaningful impact in your community.

Qualifications

• Strong communication and problem-solving abilities are essential.
• Experience in customer service is preferred.

Responsibilities

• Manage customer inquiries and resolve issues efficiently.
• Assist with customer retention strategies and maintain records.

Skills

Communication Skills

Problem-Solving Skills

Customer Service Skills

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Chicago, IL

Benefits

• Simple IRA
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

ABOUT OUR AGENCY

Our agency is built on a strong foundation of experience, dedication, and a commitment to exceptional service. As a fourth-generation State Farm Agent with 17 years in the business, I take pride in leading a team that values both professional growth and personal well-being. Our Evanston office is home to four talented team members, and we offer competitive benefits, including health, dental, vision, and a Simple IRA. We believe in setting our team up for success, providing thorough training, and creating an environment where hard work is recognized and rewarded. After six months of training, we offer the flexibility to work from home 1-2 times per week. If you’re looking for a supportive team where you can grow and make an impact, we’d love to connect with you!

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with John Tyler Carlson - State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $50,000.00 - $70,000.00 per year

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