Customer Relations Representative - State Farm Agent Team Member

Grantmurphy1; Hillsboro (OR); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Grantmurphy1 is seeking a dependable and friendly Customer Relations Representative to support our office and keep day-to-day operations running smoothly. This entry-level role is ideal for someone organized, comfortable speaking with customers, and eager to gain professional office experience. No insurance licensing required.

Be ready to learn and support the team. You will handle calls, payments, and customer interactions, while contributing to a positive customer experience and smooth

Qualifications

• Friendly and professional communication is essential.
• Dependable, organized and detail-oriented.
• Comfortable speaking with customers over the phone.
• Basic computer skills and ability to learn new systems.

Responsibilities

• Answer incoming phone calls and assist or direct customers as needed
• Process customer payments accurately
• Document customer interactions and update information within office systems
• Prepare and complete bank deposits
• Assist with basic administrative and customer service tasks
• Provide general support to existing team members as needs arise

Skills

Communication skills

Organizational skills

Phone skills

Computer literacy

Data security

Job description

Benefits:

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development

Position Overview:

We are looking for a dependable and friendly Customer Relations Representative to support our office and help keep day-to-day operations running smoothly.

This is a great entry-level opportunity for someone who is organized, comfortable speaking with customers, and eager to gain professional office experience. Insurance licensing is not required. We are looking for someone with a positive attitude who is willing to learn and ready to support the team wherever needed.

Responsibilities:

• Answer incoming phone calls and assist or direct customers as needed
• Process customer payments accurately
• Document customer interactions and update information within office systems
• Prepare and complete bank deposits
• Assist with basic administrative and customer service tasks
• Provide general support to existing team members as needs arise

What We're Looking For:

• Friendly and professional communication skills
• Dependable, organized, and detail-oriented
• Comfortable speaking with customers over the phone
• Basic computer skills and ability to learn new systems
• Ability to handle payments and customer information responsibly

Why Join Our Team?

This position is a great opportunity to gain hands-on experience in a professional office environment while learning valuable customer service and administrative skills. You'll work alongside an experienced team, receive training on our processes and systems, and have the opportunity to build a strong foundation for future growth.

If you're reliable, eager to learn, and enjoy helping others, we'd love to hear from you!