Customer Relations Representative - State Farm Agent Team Member

Brendawagner; Harrisburg (Dauphin County); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading agency is seeking a Customer Relations Representative to enhance client interactions and drive agency growth. In this key role, you will foster strong customer relations while promoting relevant products and services to improve community welfare. Ideal candidates are sales-minded professionals eager to contribute to both business success and customer satisfaction.

Benefits

Licensing Paid

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Experience in sales preferred.
• Excellent communication skills.
• Customer service dedication.

Responsibilities

• Establish and follow up on customer relationships.
• Provide prompt and friendly customer service.
• Promote long-lasting customer relations.

Skills

Customer service

Communication

Sales

Job description

Benefits:

• Licensing Paid
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:
As an Customer Relations Representative - State Farm Agent Team Member for Brenda Wagner - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer