Customer Relations Representative - State Farm Agent Team Member

Lenny Conklin - State Farm Agent; Cloquet (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Paid time off

Job summary

Lenny Conklin - State Farm Agent is seeking a Customer Relations Representative to join the team. You will help create exceptional customer experiences, manage inquiries, and support the agency's growth through attentive service.

This role emphasizes accurate records, collaboration with colleagues, and community-minded service, with opportunities for internal growth for driven and sales-minded candidates.

Qualifications

• Strong communication and problem-solving abilities.
• Prior experience in customer service preferred.
• Ability to remain calm in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem solving

Customer service

Job description

Benefits

• 401(k) matching
• Competitive salary
• Paid time off

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Lenny Conklin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.