Customer Relations Representative - State Farm Agent Team Member

Lizportee; West Columbia (SC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Health stipend

Paid leave

Observe major holidays off

Job summary

Lizportee - State Farm Agent in West Columbia, SC is seeking a Customer Relations Representative. This role involves generating exceptional customer experiences while assisting customers, managing inquiries, and collaborating with agency team members.

The ideal candidate has strong communication and problem-solving skills, preferably with experience in customer service. You'll be contributing to a well-respected agency focused on service excellence.

At Lizportee, we offer competitive salary, flexible scheduling, and various performance-related bonuses.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Health stipend
• Paid leave
• Observe major holidays off — including each employee’s birthday

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Liz Portee - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.