Customer Relations Representative - State Farm Agent Team Member

Shane Maier - State Farm Agent; Chillicothe (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

$2000 Signing Bonus

Salary Plus Commission

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Shane Maier - State Farm Agent in Chillicothe, Ohio is looking for a Customer Relations Representative. This position focuses on generating exceptional client experiences while supporting a successful insurance agency. The ideal candidate will exhibit strong communication skills, a customer-friendly attitude, and a drive for internal growth.

The office promotes a supportive culture with opportunities for advancement, along with competitive compensation and performance bonuses.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly is required.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Experience in customer service

Ability to handle high-stress situations

Job description

Benefits

• $2000 Signing Bonus
• Salary Plus Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I’ve been a State Farm agent for seven years and have been with State Farm for nearly 12 years, starting my career right out of college. Growing up locally and graduating from Unioto High School, I’ve always had strong ties to this community and enjoy serving the people who live here.

Outside of the office, I stay active in the community through the Chamber of Commerce, local athletics like the YMCA basketball league, and the running community. Being involved locally is something I truly value.

For our team, we offer a health insurance stipend, uncapped commission opportunities, and a strong focus on maintaining work-life balance.

Our office culture is supportive, energetic, and growth-focused. We’re looking for someone who is motivated, positive, and excited to grow while helping customers and contributing to the community we serve.

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Shane Maier - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.