Customer Relations Representative - State Farm Agent Team Member

Andrea Aslanides - State Farm Agent; Chicago (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Salary Plus Commission

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Andrea Aslanides - State Farm Agent is seeking a Customer Relations Representative to enhance client relations and contribute to the agency's success in Chicago, Illinois. The role involves establishing important customer connections and ensuring prompt service related to insurance inquiries.

Ideal candidates should have sales experience and excellent communication skills. The position offers a competitive salary including a commission structure, flexible schedules, health insurance, and opportunities for advancement.

Qualifications

• Experience in sales (outside sales, inside sales, retail sales associate, or telemarketing) preferred.
• Experience managing client relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs and effectively relate to customers.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Promote successful and long-lasting customer relations.

Job description

Benefits

• Salary Plus Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As an Customer Relations Representative - State Farm Agent Team Member for Andrea Aslanides - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needsAble to effectively relate to a customer