Customer Relations Representative - State Farm Agent Team Member

Chris Collins - State Farm Agent; Park Ridge (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Salary Plus Commission

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Chris Collins - State Farm Agent in Park Ridge, Illinois, is looking for a Customer Relations Representative. In this role, you will be essential to our daily business operations and help clients succeed by acting as a liaison between their needs and our agency departments.

The ideal candidate will have a background in sales and communication skills, along with a dedication to customer service. This position offers opportunities for career growth and community impact.

Qualifications

• Experience in outside or inside sales, retail, or telemarketing preferred.
• Excellent written, verbal, and listening communication skills.
• Ability to anticipate and respond to customer needs.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Client relationship management

Communication skills

Customer service dedication

Marketing interest

Job description

Benefits

• Salary Plus Commission
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As an Customer Relations Representative - State Farm Agent Team Member for Chris Collins - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer