Customer Relations Representative - State Farm Agent Team Member

Reinhardt State Farm Agency; Bedford (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Salary Plus Commission

Licensing Paid by Agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Reinhardt State Farm Agency in Bedford, Texas, is seeking a Customer Relations Representative. This role is crucial in providing excellent customer service and fostering strong relationships. Ideal candidates should have experience in sales and client management along with outstanding communication skills. We offer a competitive salary and benefits, including health insurance and flexible scheduling. Join us in making a positive impact in our community.

Qualifications

• Experience in sales (outside or inside sales preferred).
• Management of client relationships is beneficial.
• Strong communication skills are essential.

Responsibilities

• Establish and follow up on customer relationships.
• Provide friendly and accurate customer service.
• Promote long-lasting customer relations.

Skills

Sales experience

Client relationship management

Excellent communication skills

Customer service dedication

Job description

Benefits

• Salary Plus Commission
• Licensing Paid by Agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As an Customer Relations Representative - State Farm Agent Team Member for Reinhardt State Farm Agency, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needsAble to effectively relate to a customer

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.