Customer Relations Representative - State Farm Agent Team Member

Heather Woodson - State Farm Agent; Anderson (SC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Heather Woodson - State Farm Agent in Anderson, South Carolina is seeking a Customer Relations Representative to enhance customer experiences and support agency growth. You will manage and resolve customer inquiries, maintain records, and collaborate with team members.

The ideal candidate will possess strong communication skills, come with customer service experience, and be adept in high-pressure situations. This position offers benefits such as license reimbursement, health insurance, and opportunities for advancement.

Qualifications

• Excellent communication skills and ability to handle customer inquiries effectively.
• Experience in customer service is preferred.
• Capable of managing high-stress situations with composure.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Calm under stress

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Heather Woodson - State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.