Customer Relations Representative - State Farm Agent Team Member

Susanrosales; Ann Arbor (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Paid time off

Salary plus commission/bonus

Growth potential

Job summary

Susan Rosales - State Farm Agent in Ann Arbor is seeking a customer-focused individual excited about the opportunity to work in insurance sales. This role involves establishing customer relationships, providing excellent service, and educating clients about their insurance options.

Candidates should possess strong communication skills and ideally have prior sales experience. An Associate's degree is preferred, along with the ability to obtain necessary licenses. The position offers competitive salary and benefits.

Qualifications

• Sales experience in retail, telemarketing, or outside sales preferred.
• Excellent communication skills in writing, verbally, and listening.
• Self-motivated with the ability to make presentations.

Responsibilities

• Establish and follow up on customer relationships.
• Provide accurate and friendly customer service.
• Educate customers about insurance options.

Skills

Sales experience

Communication skills

Self-motivation

Presentation skills

Education

Associate's degree or higher

Job description

Benefits

• 401(k)
• Competitive salary
• Paid time off
• Salary plus commission/bonus
• Valuable experience
• Growth potential/Opportunity for advancement within my agency
• Hiring Bonus up to $

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self-motivated
• Ability to make presentations to potential customers
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Must be available to work the following schedule:
• Associate's degree or higher preferred

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.