Customer Relations Pro - Growth, PTO & Bonus Potential

Ben Torres - State Farm Agent; Ann Arbor (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Group Life Insurance Benefits

Paid time off

Growth potential/Advancement

Hiring Bonus

Job summary

Ben Torres - State Farm Agent in Ann Arbor, MI is seeking a Customer Relations Representative to join their agent team. The role focuses on value-based conversations and delivering a remarkable customer experience through proactive outreach and timely service.

You will respond to inquiries about insurance availability, coverages, policy changes, and billing, establish relationships, and support business growth.

Qualifications

• Excellent interpersonal skills.
• Excellent communication skills - written, verbal and listening.
• Organizational skills.
• Self-motivated and detail oriented.
• Proactive in problem solving and customer service.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service on inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each day.

Skills

Customer service

Communication

Organization

Multi-tasking

Problem solving

Self-motivated

Detail oriented

Proactive

Education

Property and Casualty license

Job description

Ben Torres - State Farm Agent in Ann Arbor, MI is seeking a Customer Relations Representative to join their agent team. The role focuses on value-based conversations and delivering a remarkable customer experience through proactive outreach and timely service.

You will respond to inquiries about insurance availability, coverages, policy changes, and billing, establish relationships, and support business growth.