Customer Relations Representative - State Farm Agent Team Member

State Farm Agent; Amarillo (TX); On-site; USD 42,000 - 90,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Amarillo, Texas is seeking a Customer Relations Representative to create exceptional customer experiences and support agency growth. Your attention to detail and customer service skills will help maintain customer satisfaction and resolve inquiries.

This role includes managing customer records, coordinating with team members, and enhancing customer retention strategies. The position offers a competitive salary, flexible schedule, and opportunities for advancement.

Qualifications

• Strong communication and problem-solving skills required.
• Experience in customer service is preferred.
• Ability to handle high-stress situations with calmness.
• Bilingual in Spanish is preferred.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem-solving skills

Experience in customer service

Ability to handle high-stress situations calmly

Bilingual Spanish

Job description

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Rhonda Greathouse - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Benefits

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish preferred.

Compensation: $42,000.00 - $90,000.00 per year