Customer Relations Pro: Insurance Team Member

Story Insurance Agency Inc; Hutto (TX); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

Story Insurance Agency Inc. in Hutto, TX is seeking a Customer Relations Representative to join a State Farm Agent Team. This full-time role focuses on delivering exceptional client experiences, resolving inquiries, and coordinating with agency members to anticipate community needs.

Emphasis on customer focus and empathetic service drives growth opportunities. The position offers a competitive salary range and benefits, with room for advancement within the agency and its team.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication

Problem-solving

Customer service experience

Job description

Story Insurance Agency Inc. in Hutto, TX is seeking a Customer Relations Representative to join a State Farm Agent Team. This full-time role focuses on delivering exceptional client experiences, resolving inquiries, and coordinating with agency members to anticipate community needs.

Emphasis on customer focus and empathetic service drives growth opportunities. The position offers a competitive salary range and benefits, with room for advancement within the agency and its team.