Customer Relations Representative - State Farm Agent Team Member Hutto - TX

Story Insurance Agency Inc; Hutto (TX); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

Story Insurance Agency Inc. in Hutto, TX is seeking a Customer Relations Representative to join a State Farm Agent Team. This full-time role focuses on delivering exceptional client experiences, resolving inquiries, and coordinating with agency members to anticipate community needs.

Emphasis on customer focus and empathetic service drives growth opportunities. The position offers a competitive salary range and benefits, with room for advancement within the agency and its team.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication

Problem-solving

Customer service experience

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Hutto - TX

Replies within 24 hours

• Hiring bonus
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Monica Story - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $60,000.00 - $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.