Insurance Customer Service Pro — Growth & Flexible Schedule

Jordan Goebel - State Farm Agent; Ann Arbor (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jordan Goebel - State Farm Agent in Ann Arbor, MI is seeking a Customer Service Representative to deliver exceptional service and support for policyholders. You will answer inquiries, update policies, process claims, and maintain accurate records to support a growing agency.

The role emphasizes strong customer service, attention to detail, and opportunities for advancement within the team, with training and development offered to help you grow your career.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask in a fast-paced environment.
• Previous customer service experience preferred.
• Willingness to learn insurance products.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Jordan Goebel - State Farm Agent in Ann Arbor, MI is seeking a Customer Service Representative to deliver exceptional service and support for policyholders. You will answer inquiries, update policies, process claims, and maintain accurate records to support a growing agency.

The role emphasizes strong customer service, attention to detail, and opportunities for advancement within the team, with training and development offered to help you grow your career.