Customer Relations Pro — Flexible Schedule + Commission

Anthony Cecchini - State Farm Agent; Pittsburgh (Allegheny County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

License reimbursement

Salary plus commission/bonus

Bonus based on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Anthony Cecchini - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and support within a State Farm agency. You will handle inquiries, update records, and contribute to customer retention and satisfaction through coordinated teamwork.

The role emphasizes empathetic communication, problem-solving, and maintaining accurate client information while supporting growth opportunities and community engagement.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem solving

Customer service

High-stress handling

Job description

Anthony Cecchini - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and support within a State Farm agency. You will handle inquiries, update records, and contribute to customer retention and satisfaction through coordinated teamwork.

The role emphasizes empathetic communication, problem-solving, and maintaining accurate client information while supporting growth opportunities and community engagement.