Customer Relations & Insurance Sales Pro | Flexible Schedule

Agent Hannah; Louisville (KY); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Parental leave

401(k)

401(k) matching

Bonus based on performance

Training & development

Flexible schedule

Job summary

Hannah Hoskins State Farm is seeking a Customer Relations Representative to join the Louisville, KY office. The role focuses on managing customer accounts, assisting with policy changes, and proactively marketing relevant insurance products and services.

We offer health insurance, PTO, parental leave, a 401(k) plan with matching, bonuses based on performance, and a flexible schedule within a supportive, team‑oriented environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.
• Identifying gaps in coverage and presenting options to fill those gaps.

Skills

Organizational skills

Attention to detail

Customer service

Communication

Insurance experience

Spanish (Bilingual)

Job description

Hannah Hoskins State Farm is seeking a Customer Relations Representative to join the Louisville, KY office. The role focuses on managing customer accounts, assisting with policy changes, and proactively marketing relevant insurance products and services.

We offer health insurance, PTO, parental leave, a 401(k) plan with matching, bonuses based on performance, and a flexible schedule within a supportive, team‑oriented environment.