Customer Relations & Insurance Sales Associate

Laarnie Soma - State Farm Agent; Washington (District of Columbia); Sur place; USD 42 000 - 52 000; Plein temps

Avantages offerts par ce poste

License reimbursement

Bonus based on performance

Competitive salary

Advancement opportunities

Paid time off

Training & development

Free food & snacks

Résumé du poste

Laarnie Soma Agency in Washington, DC is seeking a Customer Relations Representative – State Farm Agent Team Member to join our tight-knit office. You will support clients, handle inquiries, and help maintain smooth workflows while driving customer-focused sales.

Ideal candidates are motivated, detail-oriented, with strong communication and organization skills. Licensing can be pursued; we provide training, mentorship, and opportunities for advancement in a collaborative team environment.

Qualifications

• Strong communication and organization skills.
• Excellent sales skills with customer-focused persuasion.
• Experience in customer service, insurance sales or admin support preferred.

Responsabilités

• Welcome incoming customers, answer questions, identify needs, and recommend appropriate State Farm coverage.
• Use the agency CRM to contact leads, track status, and schedule appointments for the agent or sales team.
• Assist with new business by gathering accurate information and helping prospects understand next steps.
• Manage policy changes, billing questions, and policy reviews to improve coverage and pricing.
• Monitor renewal timelines, address concerns, and support retention efforts before policies renew.
• Document interactions accurately and follow State Farm procedures and licensing requirements.

Connaissances

Strong communication

Organization

Sales skills

Attention to detail

Customer service

Description du poste

Laarnie Soma Agency in Washington, DC is seeking a Customer Relations Representative – State Farm Agent Team Member to join our tight-knit office. You will support clients, handle inquiries, and help maintain smooth workflows while driving customer-focused sales.

Ideal candidates are motivated, detail-oriented, with strong communication and organization skills. Licensing can be pursued; we provide training, mentorship, and opportunities for advancement in a collaborative team environment.