Customer Relations Representative - State Farm Agent Team Member

Eric Kaneda - State Farm Agent; Lihue (HI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Life insurance

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Eric Kaneda - State Farm Agent in Lihue, Hawaii is seeking a Customer Relations Representative to create exceptional customer experiences. You will manage inquiries, support retention strategies, and work collaboratively with team members.

The ideal candidate should possess strong communication and problem-solving skills, with experience in customer service being a plus. This role offers benefits like a competitive salary, health insurance, and opportunities for advancement.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service is preferred but not mandatory.
• Ability to handle high-stress situations efficiently.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

Benefits:

• License reimbursement
• Life insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Role Description:

As a Customer Relations Representative – State Farm Agent Team Member with Eric Kaneda – State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications:

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.
• If not currently licensed, you will be required to obtain insurance licensing.