Customer Relations Specialist | Flexible Schedule & Growth

Mike Hillenga; Durham (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Opportunity for advancement

Paid time off

License reimbursement

Competitive salary

Flexible schedule

Training & development

Job summary

Mike Hillenga - State Farm Agent Team Member is seeking a Customer Relations Representative to deliver exceptional client experiences in a fast-paced insurance office in Durham, NC. You will handle inquiries, update client records, and support retention initiatives.

The role emphasizes customer service, strong communication, and the ability to thrive under pressure, with opportunities for advancement and a flexible schedule.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication

Problem solving

Customer service experience

Job description

Mike Hillenga - State Farm Agent Team Member is seeking a Customer Relations Representative to deliver exceptional client experiences in a fast-paced insurance office in Durham, NC. You will handle inquiries, update client records, and support retention initiatives.

The role emphasizes customer service, strong communication, and the ability to thrive under pressure, with opportunities for advancement and a flexible schedule.