Customer Service Representative - State Farm Agent Team Member

Monica Meyers - State Farm Agent; Youngsville (LA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

401(k)

Bonus-based pay

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Monica Meyers - State Farm Agent in Youngsville, LA seeks a Customer Service Representative to deliver exceptional client experiences, provide policy information, and assist with policy changes and claims.

You will maintain accurate records, support agency team members, and help residents with their insurance needs while pursuing internal growth opportunities in a friendly, customer-focused environment.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Monica Meyers - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.