Customer Relations Coordinator

Acadental; Overland Park (KS); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Acadental is seeking a detail-oriented Customer Relations Coordinator to support dental schools, faculty, simulation labs, and institutional customers across North America. This role emphasizes problem-solving, long-term relationships, and helping educational institutions operate smoothly.

Responsibilities include handling product questions, coordinating orders, providing quotes, and collaborating with sales and operations to resolve issues efficiently.

Qualifications

• Strong communication and organizational skills.
• Detail-oriented with the ability to manage multiple priorities.
• Professional, dependable, and customer-focused.
• Comfortable working with SKUs, quotes, orders, and institutional accounts.
• Ability to communicate calmly and professionally with schools and faculty.
• Experience in dental, healthcare, education, inside sales support, or customer service preferred.

Responsibilities

• Support dental schools, faculty, simulation labs, and institutional customers via phone and email.
• Assist with product questions, order coordination, quoting, and account support.
• Work closely with sales and operations teams to resolve customer issues accurately and efficiently.

Skills

Strong communication

Organizational skills

Detail-oriented

Customer-focused

SKU/order familiarity

Professional demeanor

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Acadental is seeking a detail-oriented and professional Customer Relations Coordinator to support dental schools, faculty, simulation labs, and institutional customers across North America.

This is not a traditional call-center support role. Our team works closely with universities, licensing examinations, and educational programs that rely on Acadental products for dental simulation and clinical training. We are looking for someone who enjoys problem-solving, building long-term customer relationships, and helping educational institutions operate smoothly.

Responsibilities

• Support dental schools, faculty, simulation labs, and institutional customers via phone and email
• Assist with product questions, order coordination, quoting, and account support
• Work closely with sales and operations teams to resolve customer issues accurately and efficiently

  Qualifications

  • Strong communication and organizational skills
  • Detail-oriented with the ability to manage multiple priorities
  • Professional, dependable, and customer-focused
  • Comfortable working with SKUs, quotes, orders, and institutional accounts
  • Ability to communicate calmly and professionally with schools and faculty
  • Experience in dental, healthcare, education, inside sales support, or customer service preferred

  About Acadental

  Acadental supplies simulation and educational products used by dental schools and licensing examinations throughout North America. We are a stable, growing company that values professionalism, teamwork, and long-term customer relationships. This position offers the opportunity to work in a professional small-company environment where your contributions matter and where you will build meaningful relationships with customers in dental education.