Customer Relations Champion — Growth & Bonus Potential

Agent Shani; Englewood (CO); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

State Farm Agent Team Member in Englewood, CO is seeking a Customer Relations Representative to deliver exceptional service, manage inquiries, and support growth of the agency. You will work closely with the team to resolve issues and build trust with community members.

This full-time role offers simple IRA, performance bonuses, PTO, and clear opportunities for advancement as you contribute to retention and sales goals while maintaining accurate customer records.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Achieve mutually agreed upon sales and marketing goals.
• Effectively prospect existing and new customers.

Skills

Customer service

Communication

Problem solving

Sales skills

Job description

State Farm Agent Team Member in Englewood, CO is seeking a Customer Relations Representative to deliver exceptional service, manage inquiries, and support growth of the agency. You will work closely with the team to resolve issues and build trust with community members.

This full-time role offers simple IRA, performance bonuses, PTO, and clear opportunities for advancement as you contribute to retention and sales goals while maintaining accurate customer records.