Customer Relations Representative - State Farm Agent Team Member Englewood - CO

Agent Shani; Englewood (CO); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

State Farm Agent Team Member in Englewood, CO is seeking a Customer Relations Representative to deliver exceptional service, manage inquiries, and support growth of the agency. You will work closely with the team to resolve issues and build trust with community members.

This full-time role offers simple IRA, performance bonuses, PTO, and clear opportunities for advancement as you contribute to retention and sales goals while maintaining accurate customer records.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Achieve mutually agreed upon sales and marketing goals.
• Effectively prospect existing and new customers.

Skills

Customer service

Communication

Problem solving

Sales skills

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Englewood - CO

• Simple IRA
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Shani Sorensen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Achieve mutually agreed upon sales and marketing goals.
• Effectively prospect existing and new customers.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $45,000.00 - $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.