Customer Relations Associate — Order Support & Fulfillment

Applied Medical; City of Middletown (NY); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Education reimbursement program

401(k) program with employer match

Generous vacation accrual

Job summary

Applied Medical in Middletown, NY is searching for an Associate Customer Relations Representative. This role involves managing customer interactions, processing orders, and collaborating with internal departments to resolve customer needs. It's ideal for candidates with customer service experience in a call center. Required qualifications include a Bachelor’s degree and proficiency in Microsoft Excel and Outlook. The position offers competitive pay and a comprehensive benefits package, reflecting the company's commitment to employee growth and satisfaction.

Qualifications

• More than one year of customer service experience in a call center setting, preferably within a manufacturing environment.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Enter and manage customer orders accurately.
• Handle inbound and outbound customer communications.
• Collaborate with internal departments for order fulfillment.
• Build and maintain strong relationships with external customers.
• Assist with additional tasks and projects as assigned.

Skills

Customer service experience

Order management

Communication skills

Microsoft Excel

Microsoft Outlook

Education

Bachelor's degree

Tools

SAP

Job description

Applied Medical in Middletown, NY is searching for an Associate Customer Relations Representative. This role involves managing customer interactions, processing orders, and collaborating with internal departments to resolve customer needs. It's ideal for candidates with customer service experience in a call center. Required qualifications include a Bachelor’s degree and proficiency in Microsoft Excel and Outlook. The position offers competitive pay and a comprehensive benefits package, reflecting the company's commitment to employee growth and satisfaction.