Customer Relations Associate — Med Device Support & Orders

Applied Medical; Town of Montgomery (NY); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Training and mentorship opportunities

Education reimbursement program

Job summary

Applied Medical in Town of Montgomery is looking for an Associate Customer Relations Representative to support customer interactions and order processes. The role demands effective communication and the ability to work within a team-oriented environment.

Ideal candidates should have a Bachelor’s degree and relevant customer service experience. Proficiency in Microsoft Excel and Outlook is required, while familiarity with SAP is a plus. The role offers competitive compensation and a comprehensive benefits package.

Qualifications

• Bachelor's degree.
• More than one year of customer service experience in a call center setting.
• Knowledge of Microsoft Excel and Outlook.
• Excellent written and verbal communication skills.

Responsibilities

• Enter and manage customer orders accurately.
• Handle inbound and outbound customer communications.
• Collaborate with internal departments for order fulfillment.
• Build and maintain strong working relationships with customers.
• Learn and apply Customer Relations processes.

Skills

Customer service experience

Microsoft Excel

Microsoft Outlook

Communication skills

Education

Bachelor's degree

Tools

SAP

Job description

Applied Medical in Town of Montgomery is looking for an Associate Customer Relations Representative to support customer interactions and order processes. The role demands effective communication and the ability to work within a team-oriented environment.

Ideal candidates should have a Bachelor’s degree and relevant customer service experience. Proficiency in Microsoft Excel and Outlook is required, while familiarity with SAP is a plus. The role offers competitive compensation and a comprehensive benefits package.