Customer Relations Associate – Banking Growth

Norway Savings Bank; Yarmouth (ME); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Top-tier health insurance

401K with employer matching

Employer HSA contributions

Paid time off ( PTO ) 120 hours/year

Paid sick time 48 hours/year

11 paid holidays

Wellness program with health coaches

Job summary

Norway Savings Bank in Yarmouth, ME is seeking a Customer Relations Representative I to deliver friendly, efficient service while helping customers with daily banking needs. You will promote our bank lines and build lasting relationships in a collaborative team environment.

The role requires a high school diploma or equivalent, strong customer service skills, and the ability to travel between branches and to training sessions in Norway, ME.

Qualifications

• High school diploma or equivalent work experience.
• Excellent customer service skills with a knack for building relationships.
• Basic computer system knowledge to navigate our systems.
• Self-motivated and driven, thriving in a team environment.
• Travel between branch locations and training in Norway, ME.
• Saturday morning rotation availability.

Responsibilities

• Develop customer relationships and deliver friendly, efficient service during daily bank transactions.
• Promote our various bank lines to grow the customer base.
• Provide exceptional customer experiences and support career growth within the team.

Skills

Customer service

Relationship building

Team collaboration

Banking systems

Education

High school diploma

Job description

Norway Savings Bank in Yarmouth, ME is seeking a Customer Relations Representative I to deliver friendly, efficient service while helping customers with daily banking needs. You will promote our bank lines and build lasting relationships in a collaborative team environment.

The role requires a high school diploma or equivalent, strong customer service skills, and the ability to travel between branches and to training sessions in Norway, ME.