Customer Relations Representative: Topsham

Norway Savings Bank; Topsham (ME); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health benefits

401K with employer matching

Employer HSA contributions

Wellness program with coaching & gym

Job summary

Norway Savings Bank is seeking a Customer Relations Representative for the Topsham, ME branch. You will deliver friendly service during daily transactions, build lasting customer relationships, and promote bank products to grow the customer base.

The role requires a high school diploma or equivalent, strong service skills, and willingness to travel between branches and for training. Saturday rotation is necessary, with competitive hourly pay and robust benefits.

Qualifications

• Customer service excellence with internal and external focus.
• Ability to build relationships with customers and teams.
• Basic computer skills to navigate systems.
• Self-motivated, team-oriented, and adaptable.
• Willingness to travel between branch locations and to training sites.
• Weekend rotation availability is required.

Responsibilities

• Develop customer relationships and provide friendly, efficient service during bank transactions.
• Promote bank products and services to grow the customer base.
• Collaborate with team to support branch goals and customer experience.

Skills

Customer service

Relationship building

Computer literacy

Teamwork

Travel willingness

Availability for Saturday

Education

High school diploma or equivalent

Job description

Customer Relations Representative: Topsham

Job Category: Retail

Requisition Number: CUSTO001290

• Posted : October 8, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Topsham, ME 04086, USA

Description

For The Life You Choose, A Career to Match...

Here at Norway Savings Bank, we strive to create a positive, team-based culture that leverages each person's unique gifts and strengths and offers the support to achieve great things. A place where your unique being shines through.

If this sounds exciting to you, we would love to have you on our team!

Come work with our talented and dynamic team at our Topsham branch as a Customer Relations Representative !

In this versatile and multifaceted role, you'll play a vital part in meeting the financial needs of both new and existing customers while gaining the knowledge and support to grow your career. You'll have the opportunity to develop customer relationships, deliver friendly and efficient customer service during daily bank transactions, and actively promote our various bank business lines with the goal of growing our customer base.

If you have a passion for providing exceptional customer experiences, a talent for building relationships, and a drive to grow your career, we want you on our team!

Our Ideal Candidate Has:

• High school diploma or equivalent work experience.
• Excellent internal and external customer service skills, with a knack for building relationships.
• Basic computer system knowledge to navigate our systems.
• Self-motivated and driven aptitude, thriving in a team environment.
• Ability to travel between branch locations.
• Availability for a Saturday morning rotation is necessary.
• Ability to travel to Norway, ME for training.
• 120 hours of paid time off per year, increasing with longevity
• 48 hours of paid sick time per year
• 11 paid holidays
• Top tier full insurance benefits
• 401K with exceptional employer matching and contributions
• Employer HSA contributions
• Comprehensive Wellness Program with access to complimentary Heath Coaches, on-site gyms, and monetary incentives for reaching your wellness goals
• A hands-on team that is committed to the growth and success of our employees!

Pay: Positions start at $19.00 per hour with flexibility commensurate with experience.

Working Conditions:
Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards.
Physical effort required; lifting up to 35 lbs.; reaching, twisting, bending, pushing and pulling; standing for extended periods of time; freedom of movement on a regular basis; handling of materials and supplies.

**External and internal applicants, as well as position incumbents who are or who become disabled as defined by the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.**

Norway Savings Bank is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.