Bank Customer Experience Champion

Norway Savings Bank; Topsham (ME); Presencial; USD 22.000 - 31.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401K with employer matching

Employer HSA contributions

Wellness program with coaching & gym

Descripción de la vacante

Norway Savings Bank is seeking a Customer Relations Representative for the Topsham, ME branch. You will deliver friendly service during daily transactions, build lasting customer relationships, and promote bank products to grow the customer base.

The role requires a high school diploma or equivalent, strong service skills, and willingness to travel between branches and for training. Saturday rotation is necessary, with competitive hourly pay and robust benefits.

Formación

• Customer service excellence with internal and external focus.
• Ability to build relationships with customers and teams.
• Basic computer skills to navigate systems.
• Self-motivated, team-oriented, and adaptable.
• Willingness to travel between branch locations and to training sites.
• Weekend rotation availability is required.

Responsabilidades

• Develop customer relationships and provide friendly, efficient service during bank transactions.
• Promote bank products and services to grow the customer base.
• Collaborate with team to support branch goals and customer experience.

Conocimientos

Customer service

Relationship building

Computer literacy

Teamwork

Travel willingness

Availability for Saturday

Educación

High school diploma or equivalent

Descripción del empleo

Norway Savings Bank is seeking a Customer Relations Representative for the Topsham, ME branch. You will deliver friendly service during daily transactions, build lasting customer relationships, and promote bank products to grow the customer base.

The role requires a high school diploma or equivalent, strong service skills, and willingness to travel between branches and for training. Saturday rotation is necessary, with competitive hourly pay and robust benefits.