Customer Relations Associate

Great Lakes Wisconsin; Milwaukee (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Bonus

Company parties

Competitive salary

Advancement opportunities

Training & development

Job summary

Great Lakes Outreach Wisconsin is seeking a Customer Relations Associate to join our Milwaukee team. This full-time, in-person role involves engaging customers at retail and promotional spots, introducing nonprofit campaigns, and guiding supporters to get involved.

You will welcome questions, maintain a confident, friendly demeanor, and contribute to daily campaign goals while representing our nonprofit partners in the community.

Qualifications

• Previous experience in customer service, retail, hospitality, sales, fundraising, promotions, or another people-facing role.
• Able to talk to people, communicates clearly and confidently, maintains a positive and professional attitude.
• Dependable with a consistent schedule and willing to learn through coaching.

Responsibilities

• Engaging with customers face-to-face at retail and promotional locations.
• Introducing nonprofit campaigns and explaining their work.
• Answering questions clearly and professionally.
• Building rapport with diverse people throughout the day.
• Helping interested customers learn how they can support current campaigns.
• Providing a friendly and positive customer experience.
• Working with the team toward daily campaign goals.

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Opportunity for advancement
• Training & development

Customer Relations Associate – Full Time

Great Lakes Outreach Wisconsin is hiring a full-time Customer Relations Associate to join our team in the Milwaukee area.

If you’re friendly, confident, and enjoy working with people, this is an opportunity to put those skills to work in a customer-facing environment while representing nonprofit campaigns in the local community.

You’ll spend your day speaking directly with customers, answering questions, creating positive interactions, and helping the organizations we represent connect with more people.

Your Role

As a Customer Relations Associate, you’ll be responsible for:

• Engaging with customers face-to-face at retail and promotional locations
• Introducing nonprofit campaigns and explaining their work
• Answering questions clearly and professionally
• Building rapport with different people throughout the day
• Helping interested customers learn how they can support current campaigns
• Providing a friendly and positive customer experience
• Working alongside the team toward daily campaign goals

What We Offer

• Full-time, consistent hours
• Weekly base pay plus performance-based earnings
• Paid training when you join
• Ongoing coaching and support
• A social, team-oriented working environment
• Hands-on experience in customer relations and communication
• Opportunities to develop and take on additional responsibility

What We’re Looking For

You don’t need to come from one specific background. Previous experience in customer service, retail, hospitality, sales, fundraising, promotions, or another people-facing role can be helpful.

More importantly, we’re looking for someone who:

• Enjoys talking to people
• Communicates clearly and confidently
• Is comfortable starting conversations with new people
• Has a positive and professional attitude
• Is dependable and able to maintain a consistent schedule
• Is willing to learn and responds well to coaching

Position Details

This is a full-time, in-person position in the Milwaukee area. The role involves direct customer interaction at retail and promotional locations and is not a remote or call-center position.

If you’re looking for consistent full-time work where you can use your people skills, develop professionally, and be rewarded for strong performance,