Customer Relations Associate

Tampa Bay Collective; Tampa (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Performance bonus

Company parties

Advancement opportunities

Competitive salary

Training & development

Job summary

Tampa Bay Collective in Tampa, FL is seeking a Customer Relations Associate to join our team. This full-time, on-site role focuses on creating positive interactions with customers, answering questions, and guiding them through our campaigns.

You'll engage face-to-face, build rapport, explain products, and support campaign goals. The position offers paid training, ongoing coaching, and opportunities for advancement in a fast-paced, people-oriented environment.

Qualifications

• Experience in customer service or other people-facing roles is helpful.
• Strong transferable skills are welcome.

Responsibilities

• Interact with customers face-to-face.
• Build rapport and deliver positive experiences.
• Explain client products, services, and campaigns.
• Answer questions clearly and professionally.
• Identify customer needs and present options.
• Support customer acquisition and campaign goals.
• Collaborate with team to hit daily targets.

Skills

Customer service

Communication skills

Interpersonal skills

Active listening

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Opportunity for advancement
• Training & development

Tampa, FL | Full-Time | On-Site

Tampa Bay Collective is growing and looking for a Customer Relations Associate to join our team.

This is a people-focused role where you’ll work directly with customers on behalf of the campaigns we represent. You’ll help create positive interactions, answer questions, introduce customers to current products and services, and contribute to daily campaign goals.

If you’re confident speaking with people and want a full-time opportunity where you can develop your communication and customer engagement skills, this could be a great fit.

What You’ll Do

• Interact with customers face-to-face
• Build rapport and create a positive customer experience
• Introduce and explain client products, services, and campaigns
• Answer customer questions clearly and professionally
• Help identify customer needs and appropriate options
• Support customer acquisition and campaign goals
• Work alongside the team to achieve daily targets

What Makes Someone Successful Here?

We’re looking for people who are friendly, confident, reliable, and comfortable starting conversations with new people.

You should enjoy a busy, social working environment and be able to communicate naturally with different personalities throughout the day.

Experience in customer service, retail, hospitality, sales, events, or another people-facing role is helpful, but strong transferable skills are welcome.

What You Can Expect

• Full-time, consistent hours
• Weekly base pay
• Additional performance-based earning opportunities
• Paid training when you start
• Ongoing coaching and support
• Opportunities to develop customer service, communication, and sales skills
• Opportunities for advancement based on performance

Position Details

This is a full-time, in-person position in the Tampa area. The role involves direct, face-to-face customer interaction and is not remote or call-center based.