Customer Service Representative

Great Lakes Wisconsin; Milwaukee (WI); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Opportunity for advancement

Training & development

Job summary

Great Lakes Outreach Wisconsin is expanding its customer-facing team in Milwaukee to recruit a Customer Service Representative. You’ll start conversations, answer questions about nonprofit campaigns, and guide interested customers through sign-up processes, all in person at retail and event locations around Milwaukee.

The position emphasizes engaging, outgoing individuals who enjoy working with people, with full training and ongoing coaching to help you develop and meet daily targets.

Qualifications

• Previous customer-facing or sales experience is helpful but not required.
• You will receive full training before handling the role independently.

Responsibilities

• Initiate conversations with customers in person.
• Answer questions and explain nonprofit campaigns.
• Explain current campaigns in a clear, engaging way and handle objections.
• Guide interested customers through the sign-up process.
• Represent clients professionally and follow campaign guidelines.
• Work toward daily individual and team targets.

Skills

Customer-facing

Communication

Sales basics

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Opportunity for advancement
• Training & development

Milwaukee, WI | Full-Time | In-Person

Great Lakes Outreach Wisconsin is expanding its customer-facing team in Milwaukee.

As a Customer Service Representative, you’ll be the person customers interact with directly — starting conversations, answering questions, explaining the nonprofit campaigns we represent, and helping interested customers take the next step.

The work takes place face-to-face at retail and event locations throughout the Milwaukee area, so this is best suited to someone who enjoys being around people rather than sitting behind a desk.

A Typical Day Could Include

• Approaching and starting conversations with customers
• Finding out what interests them through questions and conversation
• Explaining current campaigns in a clear and engaging way
• Answering questions and handling initial objections
• Identifying customers who are interested in supporting a campaign
• Guiding interested customers through the sign-up process
• Following campaign guidelines and representing clients professionally
• Working toward daily individual and team targets

You’ll receive full training before being expected to handle the role independently, along with ongoing coaching as you develop.

The Basics

Pay: Weekly base pay + performance-based earnings

Schedule: Full-Time

Location: Milwaukee, WI

Work Setting: In-Person

Experience: Previous customer-facing or sales experience is helpful, but not required

The people who tend to do well in this position are comfortable starting conversations, good at reading different personalities, able to explain things clearly, and motivated by seeing results from their work.

Reliability matters too. We’re looking for someone who can learn the role quickly, apply feedback, and bring a consistent approach each day.