Customer Relations Associate

Perfect Plumbing, Heating & Air; Garden City (ID); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Weekly pay

Company events

Paid time off

Paid training

Job summary

Perfect Plumbing, Heating & Air in Garden City, Idaho, is seeking a Customer Relations Associate to be the primary liaison between customers and the company. You will manage communications, resolve concerns, and ensure a seamless customer experience before, during, and after projects are completed.

We value strong communication, a solutions-oriented mindset, and the ability to embody our Win, Win, Win values in every interaction.

Qualifications

• Excellent communication and interpersonal skills.
• Solutions-oriented mindset with the ability to resolve customer concerns.
• Strong customer focus and ability to represent company values.

Responsibilities

• Serve as the primary liaison between customers and the company.
• Manage communications and resolve concerns to ensure a seamless customer experience.
• Support customers before, during, and after projects are completed.

Skills

Customer service

Communication

Problem solving

Job description

PERFECT PLUMBING, HEATING & AIRPerfect is a leading residential service company specializing in plumbing, heating, and air. We were founded with a mission to provide essential home services while transforming the industry’s culture. Our goal is simple: to make every customer feel valued and satisfied through exceptional service that exceeds expectations. We achieve this by offering extended hours, warranties on our work, and a commitment to delivering reliable, helpful service. As we continue to grow, we’re looking for passionate, full-time team members to join our expanding workforce. At Perfect, you’ll enjoy stable, year-round work, ample opportunities for career advancement, and a strong focus on personal growth and development.The Customer Relations Associate serves as the primary liaison between customers that have questions or concerns, and the company. This role ensures customers receive outstanding service before, during, and after their projects are completed. The Associate continues to build trust by managing communications, resolving concerns, and ensuring a seamless customer experience. Success in this role requires strong communication skills, a solutions-oriented mindset, and the ability to represent the company’s Win, Win, Win values in every interaction.We offer:Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance401(k) retirement with company matchWeekly pay with incentives and bonusesCompany events & parties for individuals & familiesHoliday pay, vacation pay, & paid time offPaid TrainingAnd much more..Job Requirements:Pre-employment background checkPre-employment drug screenThere is room to grow for the right candidate. We look forward to hearing from you!