Customer Experience Specialist - Home Services

Perfect Plumbing, Heating & Air; Garden City (ID); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Weekly pay

Company events

Paid time off

Paid training

Job summary

Perfect Plumbing, Heating & Air in Garden City, Idaho, is seeking a Customer Relations Associate to be the primary liaison between customers and the company. You will manage communications, resolve concerns, and ensure a seamless customer experience before, during, and after projects are completed.

We value strong communication, a solutions-oriented mindset, and the ability to embody our Win, Win, Win values in every interaction.

Qualifications

• Excellent communication and interpersonal skills.
• Solutions-oriented mindset with the ability to resolve customer concerns.
• Strong customer focus and ability to represent company values.

Responsibilities

• Serve as the primary liaison between customers and the company.
• Manage communications and resolve concerns to ensure a seamless customer experience.
• Support customers before, during, and after projects are completed.

Skills

Customer service

Communication

Problem solving

Job description

Perfect Plumbing, Heating & Air in Garden City, Idaho, is seeking a Customer Relations Associate to be the primary liaison between customers and the company. You will manage communications, resolve concerns, and ensure a seamless customer experience before, during, and after projects are completed.

We value strong communication, a solutions-oriented mindset, and the ability to embody our Win, Win, Win values in every interaction.