CUSTOMER RELATIONS ASSOCIATE

Ortigas Land Sales Careers; Estancia (NM); On-site; USD 38,000 - 48,000; Full time

Job summary

Ortigas Land Sales Careers in Estancia, New Mexico, is seeking a Customer Relations Associate to provide after-sales support to clients and sellers with accuracy and courtesy. You will address inquiries, help resolve complaints, and assist with administrative tasks in line with company policies.

The ideal candidate has a Bachelor's degree in Business, strong written and verbal communication, and is highly organized with a pleasant, professional demeanor.

Qualifications

• Bachelor's degree in Business or related field.
• 1-2 years in client services or sales administration is preferred.
• Strong written and oral communication skills.
• Well organized and systematic with attention to detail.
• Good human and public relations abilities.

Responsibilities

• Provide after-sales support to clients and sellers with accuracy and efficiency.
• Handle customer complaints and provide appropriate solutions.
• Perform administrative support including evaluation and facilitation of request approval per company policies and legal requirements.

Skills

Communication skills

Organizational skills

Customer service

Public relations

Written communication

Education

Bachelor's degree in Business

Job description

Customer Relations Associate

Customer Care Department

Estancia

Date Posted January 9, 2022

Responsibilities

The Customer Relations Associate will be responsible for providing after sales support to clients and sellers with accuracy and efficiency, handle customer complaints, and provide appropriate solutions, and perform administrative support involving, but not limited to, evaluation and facilitation of request approval in accordance with company policies, rules, regulations and legal requirements.

Requirements

• A Bachelor's degree, preferably in Business
• Preferably with at least 1-2 years of experience in client services and sales administration or similar
• Pleasing personality
• Highly organized and systematic
• Effective written and oral communication skills
• Good human and public relations