Customer Relations Associate

Franklin Electric; Avon (IN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Generous paid time off

Health, dental, vision, and life保险

401(k) with company match

Paid parental leave

Tuition reimbursement

Training and career growth

Wellness programs

Employee discount program

Job summary

Franklin Water Treatment, a division of Franklin Electric, is seeking a Customer Relations Associate in Avon, Indiana. You will represent our commitment to exceptional service, handling inquiries, building relationships, and supporting clients with accurate information.

Ideal candidates are detail-oriented, communicative, and able to multitask in a fast-paced environment. A high school diploma or GED and proficiency in Microsoft Office are required or preferred.

Qualifications

• High school diploma or GED is required.
• 0-3 years of relevant experience in customer service or related field.
• Strong communication skills and ability to multitask in a fast-paced environment.
• Attention to detail and solid problem-solving abilities.
• Proficient in Microsoft Office applications.

Skills

Strong communication

Multitasking

Attention to detail

Ability to work under pressure

Problem-solving

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Customer Relations Associate

Department: Customer Relations

Employment Type: Full Time

Location: US - Indiana - Avon

Reporting To: Micah Swaim

Description

Join Our Team as a Customer Relations Associate at Franklin Water Treatment, a Division of Franklin Electric

At Franklin Water Treatment, we pride ourselves on delivering exceptional service and support to our clients, and we’re seeking a dedicated Customer Relations Associate to represent our commitment to excellence. If you’re a strong communicator, have a passion for building strong relationships, and are committed to providing top-tier customer service, we invite you to join our team and help us continue our tradition of excellence in water treatment solutions!

MOVE FORWARD WITH US!

Who we want:

We’re looking for a detail-oriented professional with a strong work ethic and a commitment to delivering high-quality service. You should be dependable, precise, and capable of multitasking in a fast-paced environment. If you take pride in helping others and are eager to contribute to our team’s success, WE WANT TO HEAR FROM YOU!

What you need:

• High school diploma or GED (required)
• 0-3 years of relevant experience or training in customer service or a related field (preferred)
• Strong communication skills
• Ability to multitask, stay organized, and work under pressure
• High attention to detail
• Strong critical thinking and problem-solving skills
• Proficiency in Microsoft Office

Company Values & Benefits:

• Generous paid time off & holidays
• Health, dental, vision, and life insurance
• Paid parental leave
• 401(k) Plan with company match & service contributions
• Short & long-term disability
• Fertility & adoption support
• Undergraduate & graduate tuition reimbursement
• Opportunities for training and career growth
• Health & wellness programs
• Employee discount program