Customer Relations Associate

Franklin Water Treatment

Avon (IN)

On-site

USD 36,000 - 54,000

Full time

3 days ago
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Benefits offered by this job

Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
Parental leave
401(k) plan
Disability insurance
Tuition reimbursement
Career growth
Wellness programs
Employee discount

Job summary

Franklin Water Treatment in Avon, Indiana is seeking a Customer Relations Associate to join our Customer Relations department. You will be the first point of contact for clients, delivering friendly service and resolving questions to uphold our standards of excellence in water treatment solutions.

The ideal candidate has strong communication skills, can multitask, and pays close attention to detail. We offer comprehensive benefits and opportunities for growth within the Franklin Electric family.

Qualifications

  • High school diploma or GED required.
  • 0-3 years of relevant experience or training in customer service or related field preferred.
  • Strong communication skills.
  • Ability to multitask, stay organized, and work under pressure.
  • High attention to detail.
  • Strong critical thinking and problem-solving skills.
  • Proficiency in Microsoft Office.

Skills

Strong communication skills
Multitasking & organization
Attention to detail
Critical thinking & problem-solving

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Description

Join Our Team as a Customer Relations Associate at Franklin Water Treatment, a Division of Franklin Electric

At Franklin Water Treatment, we pride ourselves on delivering exceptional service and support to our clients, and we’re seeking a dedicated

Department: Customer Relations

Location: US - Indiana - Avon

Description
Join Our Team as a Customer Relations Associate at Franklin Water Treatment, a Division of Franklin Electric

At Franklin Water Treatment, we pride ourselves on delivering exceptional service and support to our clients, and we’re seeking a dedicated Customer Relations Associate to represent our commitment to excellence. If you’re a strong communicator, have a passion for building strong relationships, and are committed to providing top-tier customer service, we invite you to join our team and help us continue our tradition of excellence in water treatment solutions!

MOVE FORWARD WITH US!
Who we want:

We’re looking for a detail-oriented professional with a strong work ethic and a commitment to delivering high-quality service. You should be dependable, precise, and capable of multitasking in a fast-paced environment. If you take pride in helping others and are eager to contribute to our team’s success, WE WANT TO HEAR FROM YOU!

What you need:
  • High school diploma or GED (required)
  • 0-3 years of relevant experience or training in customer service or a related field (preferred)
  • Strong communication skills
  • Ability to multitask, stay organized, and work under pressure
  • High attention to detail
  • Strong critical thinking and problem-solving skills
  • Proficiency in Microsoft Office
Company Values & Benefits:
  • Generous paid time off & holidays
  • Health, dental, vision, and life insurance
  • Paid parental leave
  • 401(k) Plan with company match & service contributions
  • Short & long-term disability
  • Fertility & adoption support
  • Undergraduate & graduate tuition reimbursement
  • Opportunities for training and career growth
  • Health & wellness programs
  • Employee discount program
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