Customer Relations Representative - State Farm Agent Team Member

Courtney Simpson - State Farm Agent; Fort Walton Beach (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Courtney Simpson - State Farm Agent in Fort Walton Beach, Florida is looking for a Customer Relations Representative to deliver exceptional customer experiences that support the growth of our insurance agency. This role requires strong customer service skills and attention to detail, enhancing your career while addressing customer inquiries and collaborating with other team members.

If you are a customer-focused, empathetic individual, we want to connect with you. Growth opportunities await for driven candidates ready to excel in our team.

Qualifications

• Strong communication and problem-solving skills are essential for this role.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly is a must.

Responsibilities

• Manage customer inquiries and resolve issues efficiently.
• Maintain and update customer records as needed.
• Assist with customer retention strategies proactively.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

Benefits

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role description

As a Customer Relations Representative - State Farm Agent Team Member with Courtney Simpson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.