Customer Relations Admin Liaison (Flexible Schedule)

culligan-careers; Cookeville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Paid time off

Training & development

Vacation, paid time off

Company-paid training

Employee discounts for Culligan in‑hom

Job summary

Culligan Water is seeking an Administrative Consultant with strong customer relations experience to engage with customers about orders, resolve issues, and handle related administrative tasks alongside management.

The role emphasizes problem-solving, order processing, scheduling, and coordinating with the service and operations teams to ensure customer satisfaction and smooth workflows.

Qualifications

• High school diploma or GED.
• Minimum of two years of customer service experience desired.
• Strong time management and project management skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Excellent communication skills, both written and verbal.

Responsibilities

• Extensive problem-solving, order processing, and helping to manage customer accounts.
• Provide proactive sales support by developing close relationships with customers.
• Schedule service and delivery orders.
• Coordinate schedules with the service/operations team.
• Contact customers for purposes of scheduling additional services or offering maintenance plans.
• Refer unresolved customer grievances to designated departments for further investigation.

Skills

Customer service

Communication skills

Time management

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Culligan Water is seeking an Administrative Consultant with strong customer relations experience to engage with customers about orders, resolve issues, and handle related administrative tasks alongside management.

The role emphasizes problem-solving, order processing, scheduling, and coordinating with the service and operations teams to ensure customer satisfaction and smooth workflows.