Customer Quality Engineer: PPAP, APQP & Continuous Improvement

Vernet Group; Columbus (IN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical plans

HSA option

Life insurance

Disability insurance

EAP

401(k) match

Paid time off

Parental leave

Job summary

Vernet Group is seeking a Customer Quality Engineer to investigate and resolve customer quality problems, lead corrective actions and support quality system development. You will conduct audits, review PPAP/Fix statuses, and participate in APQP for new parts and changes, while calibrating gages as needed.

This role emphasizes root-cause analysis, 8D/problem solving, strong communication with customers, and adherence to quality standards in aerospace or automotive contexts.

Qualifications

• Minimum 3 years of experience in quality in aerospace or automotive environments.
• Proficient with quality system methodologies (8D, Lean, PPAP, FAIR, APQP, Control Plans, PFMEA).
• Strong problem solving, project management and communication skills.

Responsibilities

• Investigate, analyze and resolve customer quality issues; conduct audits and monitor corrective actions.
• Lead 8D problem-solving updates with root-cause analysis.
• Review PPAPs/FAIR status and participate in APQP for new parts and changes.
• Support quality system development and customer quality assurance; interface with customers.
• Calibrate gages and instruments as required.

Skills

Quality systems

Root cause analysis

PPAP

FAIR

APQP

Auditing

8D

Communication

Quality documentation

Tools

ERP system

Job description

Vernet Group is seeking a Customer Quality Engineer to investigate and resolve customer quality problems, lead corrective actions and support quality system development. You will conduct audits, review PPAP/Fix statuses, and participate in APQP for new parts and changes, while calibrating gages as needed.

This role emphasizes root-cause analysis, 8D/problem solving, strong communication with customers, and adherence to quality standards in aerospace or automotive contexts.